Right of Withdrawal

CANCELLATION POLICY & CANCELLATION FORM

Consumers have a right of cancellation in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that cannot be predominantly attributed to either their commercial or independent professional activity:

Right of cancellation

You have the right to cancel this contract within fourteen days without giving reasons.

The cancellation period is fourteen days from the day on from whom you or a third party named by you who is not the carrier has or has taken possession of the last goods.

To exercise your right of cancellation, you must contact us (PREBENA Vertriebs GmbH, Seestraße 20, 63679 Schotten, Germany, Tel.: 06044/9601999, Email: [email protected]) by means of a clear statement (e.g. a letter sent by post or email) inform you about your decision to withdraw from this contract. You can use the attached sample cancellation form for this purpose, although this is not mandatory.

To meet the cancellation deadline, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period has expired.

Consequences of withdrawal

If you withdraw from this contract, we will pay you all payments that we have received from you, including delivery costs (except for the additional costs resulting from you having a have chosen a different type of delivery than the cheapest standard delivery offered by us), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.

You bear the direct costs of returning the goods. The direct costs of returning goods that cannot normally be returned to us by post due to their nature (forwarding goods) are estimated at a maximum of around 60 euros for each such goods.

You must pay for one Any loss in value of the goods will only be incurred if this loss in value is due to handling them that is not necessary to check the nature, properties and functionality of the goods.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to consumers who do not belong to a member state of the European Union at the time the contract is concluded and whose sole place of residence and delivery address is outside the European Union at the time the contract is concluded.

Affiliated/financed transactions

If you finance this contract with a loan and later revoke it, you are no longer bound to the loan contract, provided that both contracts form an economic unit. This can be assumed in particular if we are also your lender or if your lender uses our cooperation with regard to financing. If we have already received the loan when the cancellation takes effect or when the goods are returned, your lender assumes our rights and obligations from the financed contract in relation to you with regard to the legal consequences of the cancellation or return. The latter does not apply if the subject of this contract is the acquisition of financial instruments (e.g. securities, foreign currencies or derivatives). If you want to avoid a contractual obligation as much as possible, make use of your right of cancellation and also cancel the loan agreement if you also have a right of cancellation.

General information

1) Please avoid damaging or contaminating the goods. Please send the goods back to us in the original packaging with all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure adequate protection against transport damage with suitable packaging.
2) Please do not send the goods back to us carriage paid.
3) Please note that the aforementioned Numbers 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.

B. Cancellation form

If you want to cancel the contract, please fill out this form and send it back.

To

PREBENA Vertriebs GmbH
Seestraße 20
63679 Schotten
Germany
E-Mail: [email protected]

I/we (*) hereby revoke the from contract concluded with me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

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Ordered on (*) ____________ / received on (*) __________________

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Name of the consumer(s)

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Address of the consumer(s)

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Signature of the consumer(s) (only for notification on paper)

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Date

(*) Delete what is not applicable